Shipping

We offer complimentary express shipping on orders over $150 which is automatically processed at checkout.

Shipping Destinations

Domenica only ships within Australia.

Shipping Costs

Complimentary express shipping for all order over $100. Complimentary shipping for these orders is automatically applied during the checkout process and are shipped via AUS POST Express. 

Orders under $100 have the option of $10 for standard shipping or $15 for express shipping.

Processing Times

Orders are processed Monday through Friday and are shipped within 72 hours of placement, excluding weekends and public holidays. Tracking information is sent via email on the day that orders are shipped out.

For a standard service the estimated delivery times from when an order is placed are:

SE QLD: 2–3 working days.
NSW, ACT: 4–5 working days.
VIC & SA: 5–7 working days.
WA, TASMANIA METRO AREAS: 5–7 working days.
REMOTE AREAS: 7–10 working days.

COVID-19 Notice and Information

Please expect delays with all deliveries during this time due to flights being grounded and delays occurring with customs clearances that are constantly changing. Unfortunately, these delays are out of our control but we are keeping in contact with our shipping partners to make sure that everything keeps moving. We kindly ask that we all patient and understanding during this time.

Additional Information

If you experience any difficulties while entering your shipping address during checkout or while you are creating an account, please email care@domenicaformulations.com with your full shipping address and contact phone number before you place your order so that an account can be set up for you.

If a customer error in shipping address is made during the checkout process (eg, incorrect/incomplete address), Domenica Pty Ltd reserves the right to charge a reshipment fee of $10AUD.

Domenica Pty Ltd is not responsible for lost or stolen packages or packages delayed in transit.

The shipping cost for orders is non refundable.